We take your privacy seriously according to GDPR and will only use your personal information gathered e.g. through our web-site, e-mail, phone calls or meetings to administer your account with us, and to reach out with information or promotional material. We will also use it to be able to analyze wants and needs including web- and IP-analytics and tracking to provide as relevant information as possible. We aim to keep all such information as non-intrusive as is reasonably possible, and will provide you the option to decline the information at any time, or to be deleted. We will keep your data safe-guarded in our servers located within the EU to comply with GDPR, and we will keep them for as long as we believe we have relevant services available for you, unless you choose to not further receive it. At all times, you will be able to see what data we have about you, and we will only share the information with members of staff or 3rd parties who are directly involved with our services and they will not be able to use your data for their own purposes.
Your security while being a client with Cnvert
Cnvert generally installs web-services in the cloud although the actual production server is possible to install stand-alone. Even in the cloud, the production server and its database backup are two different entities in two different datacenters.
Actual server-side software is encrypted and made impossible to tamper with, and can only be run from a set server using a license-key system. Each user has his/her own administration user account, and an employee who is no longer employed can have his/her account set to disabled (in order to preserve contact history).
In order to ensure that only correct users can reach confidential data within Cnvert, all logins and passwords are stored in a Keepass encrypted password file, and the key to unlock the logins/passwords for usage is kept by a master-passphrase per employee, and this master-passphrase will be made inaccessible if, e.g. an employee would cease to be employed by Cnvert.
Cnvert will happily assume the GDPR role of being your Data Processor while you remain the Data Controller, and all your data is thereby safe with us.
For more information or questions, contact us here.
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