(Permissions & Roles) What can an admin, manager, content manager and agent do?
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In Otto, you have the possibility to set an unlimited number of roles with different permission levels.
To make it a little easier, there are four roles added from scratch, and considering two of them (agent and content manager) are more limited, they will also come at a reduced per user price.
The default roles are:
Superadmin: All permissions, and will see everything as the name implies.
Manager: Most permissions, except a few configurations options will be hidden in order to de-clutter the view.
Agent: Your typical sales representative who will most often need an as de-cluttered view as possible. Generally, it will be possible to do everything you can do with a contact for an agent, but an agent will not be able to create new content, like newsletters, sequence, forms etc. N.B.: An agent can be a list-owner, such that he/she can be made the sender of information.
Content Manager: A little bit the opposite of an agent, that will be useful if you want someone to be able to create all content, but perhaps not view your contacts.